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Order Processing
All orders are processed within 1–3 business days. Processing times may be extended during high demand periods, holidays, or unforeseen circumstances.
Shipping Timeframes
Estimated delivery time is 5–15 business days depending on the destination. These are estimates only and are not guaranteed.
Delays & Liability
DriveEra is not responsible for shipping delays caused by carriers, customs, weather conditions, or other factors beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information.
Orders shipped to incorrect addresses will not be refunded or replaced.
Lost, Stolen, or Delivered Packages
Once a package is marked as delivered by the carrier, DriveEra is not liable for lost or stolen items.
Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes.
These charges are the customer’s responsibility.
Tracking Information
Tracking numbers are provided once the order is shipped.
Please allow 2–5 days for tracking updates to appear.
Split Shipments
Orders may be shipped in multiple packages depending on product availability.
Customers may receive items separately.
Force Majeure
DriveEra is not liable for delays or failure to deliver due to events beyond our control, including but not limited to natural disasters, pandemics, strikes, or carrier disruptions.
By placing an order with DriveEra, you agree to the terms outlined in this Shipping Policy.